FAQ

What is your return policy?

If you need to return or exchange your purchase for any reason, just ship back to us in brand new condition within 30 days of your purchase. We’ll get you a refund. Just shoot us an email at orders@donovanleather.com
Also in the unlikely event of any problems with your item, just let us know. We’re in it for the long haul and will make sure you get your item repaired and back to you as soon as possible.

Do you ship Internationally?

Yes! Pretty much everywhere. All item purchases ship USPS International, Fedex International or DHL International. Smaller items like wallets will ship USPS First Class International. Please note that on USPS First Class packages that tracking is only available until the item reaches the US border. Also, remember your country may levy taxes, customs fees, or import duties on the purchase that you'll be responsible for.

Can you expedite shipping?

We offer a number of shipping options within the US. Please note that it usually takes 1-2 days for orders to process and get out the door. Some items may take 2-3 days to make depending on the size and assembly of the item. Mosts orders are made after the order is placed! You can always email us questions about availability of an item.

Do you offer discounts for larger orders?

Yes! If you are wanting a large order please contact us directly and we can discuss your needs. We do discounts on large corporate orders as well as wedding party orders. Lets us know what your needing and we can usually make it happen.